Joanna Stern Interviews Apple VPs Craig Federighi and Greg Joswiak

Joanna Stern Interviews Apple VPs Craig Federighi and Greg Joswiak

Jun 11, 2025

Jun 11, 2025

Kudos to Johanna for asking such direct and tough questions. You can clearly see how uncomfortable Craig and Joz must have felt sitting in those chairs.

There's a stark contrast between this and the perfectly curated, pre-recorded, and edited WWDC25 keynote. In certain moments—like from 3:11 to 3:32—you can see Joz’s right foot shaking more than usual. And especially at 3:55, when asked about Apple Intelligence execution, Craig looks genuinely concerned while listening to the question—before suddenly remembering to manage his facial expression and forcing a smile.

Since Joz explicitly acknowledged ChatGPT as one of the most advanced AIs, I also fed the interview subtitles into ChatGPT for analysis. Here’s what it had to say about their responses:

Between-the-lines Analysis: Emotional and Strategic Clues

1. Defensiveness and Reputation Sensitivity

  • Quote:

    "Oh, no, no, no, no, no, of course, no, we were filming real working software..."
    This overly emphatic denial of “vaporware” shows clear sensitivity to criticism. The repetition of “no” suggests they're acutely aware of the perception that Apple is behind and are trying to forcefully counter that narrative.

  • Tone when asked “Why couldn’t you make it work?”

    “This is new technology…”
    The answer avoids direct accountability by generalizing ("no one's doing it really well"), suggesting discomfort and the need to reframe failure as a universal challenge, not an Apple-specific one.

2. Carefully Calibrated Optimism

  • Quote:

    "That's certainly our mission."
    The VPs repeatedly avoid saying “Yes, Siri is behind”, and instead shift to aspirations and missions. This corporate optimism masks a likely internal acknowledgment that Siri still lacks competitive parity.

  • Quote:

    “We’d rather delay than ship something below our quality bar.”
    This is a classic Apple play—recasting delays as principled decisions, not failures. It implies pride, but also buys time.

3. Narrative Control and Risk Avoidance

  • When asked directly about timeframes or missing features, the executives refuse to commit:

    “We really wanna make sure that we have it very much in hand before we start talking about dates.”
    This restraint signals fear of another missed deadline, likely reflecting prior internal/external backlash.

  • Skepticism toward AI hype:

    “Where's your chatbot?” — “We didn’t do that.”
    Apple wants to differentiate their AI approach, possibly because they can’t yet match OpenAI or Google in raw chatbot quality, so instead they emphasize “integration” and “privacy” as differentiators.

4. Shifting the Lens: Internet Analogy

  • Federighi’s analogy of the internet’s rise to AI’s rise:

    "No one was saying, ‘Apple, where’s your amazon.com?’”
    This is a smart but telling deflection—suggesting Apple sees itself not as a content/service leader in AI, but a platform enabler. It subtly admits they may not own the best AI experiences, but will facilitate them.

5. Affirmation of Faith in Apple’s Long-Term Playbook

  • The Steve Jobs anecdote is both nostalgic and defensive:

    “If we build great products and tell people about them, everything else will work out.”
    This hints at internal confidence that past Apple cycles (criticism, delay, then success) will repeat here. But it also feels like a mantra to stay grounded during uncertain times.

Summary of Implied Sentiments

Theme

Implied Sentiment

Siri’s Delays

Embarrassment softened by principle (“we didn’t want to ship bad tech”)

AI Competition

Unease and cautious acknowledgment that Apple is behind, but reframed as strategic

Public Perception

Sensitive to negative press, eager to dispel “vaporware” and “falling behind” narratives

Apple’s Strategy

Doubling down on long-term, integrated, private AI — not chatbot hype

Overall Mood

A mix of humility, defensive optimism, and calculated restraint